Return and refund policy

We will gladly replace or refund any product purchased from our MAD Clothing and Gift shop if you are not 100% satisfied with it. Please let us know within 48Hrs of receipt and return the product to us within 7days. The product must be unused and in the same condition as it was received.  

For clothing purchased from MAD Clothing and gift shop, please make use of the size charts and if you are still unsure please contact us before you confirm your order. We will gladly replace your Item with a different size but the delivery cost will be for your account.

Please check the contents of your delivery before acceptance to make sure that there is no damage. Damaged goods will be exchanged at our cost, including shipping if noted at time of delivery.

All corporate branding, logos, and custom prints must be approved in writing prior to commencement of order, NO custom branded items, gifts or clothing will be refunded or returned

All return and refund requests must be sent via email or on Whatsapp no later than 48Hrs from date of delivery to sales@madcorporategifts.co.za  or 0717623673

If your request is approved for any reasons other than described above you will receive further instructions regarding the procedures to follow.  To be eligible for a return, your item must be unused and in the same condition that you received it. 

If you have any quiries regarding this policy please contact us.